Privacy Policy

Qismat Ventures W.L.L ("Company," "we," "our," or "us") develops and publishes mobile games for iOS through the Apple App Store. We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our games.

1. Information We Collect

Depending on the game and your device settings, we may collect the following information:

Automatically Collected Information

• Device identifiers (such as Apple's Identifier for Advertisers (IDFA), when permission is granted, and Identifier for Vendors (IDFV))
• IP address
• Device model and operating system version
• Language and region settings
• General location information (country or region)
• Crash reports and diagnostic information

Gameplay and Usage Information

• Game progress and achievements
• Session duration and gameplay statistics
• In-game events and interactions
• Performance and stability data

Information You Provide

We may collect information that you voluntarily provide when you:

• Contact customer support
• Participate in surveys or promotions
• Authenticate using Apple services such as Game Center

2. How We Use Your Information

We use collected information to:

• Operate, maintain, and improve our games
• Save your gameplay progress and preferences
• Provide customer support
• Analyze gameplay trends and improve user experience
• Detect bugs, fraud, and security issues
• Comply with legal obligations
• Display advertisements that may be personalized or non-personalized, depending on your permissions, age, region, and applicable laws

3. App Tracking Transparency (ATT)

For devices running iOS 14.5 or later, we request permission through Apple's App Tracking Transparency (ATT) framework before accessing the Identifier for Advertisers (IDFA) or tracking your activity across apps and websites owned by other companies.

If you choose "Ask App Not to Track," we will not use your IDFA for personalized advertising. You may still receive advertisements, but they will be contextual or non-personalized.

You can change your tracking preference at any time in your device's Settings > Privacy & Security > Tracking.

4. Third-Party Services

Our games may use trusted third-party services to provide analytics, advertising, and other functionality. These providers may collect and process information according to their own privacy policies.

Examples include:

Analytics

• Google Firebase Analytics
• Unity Analytics

Advertising

• Google AdMob
• Unity Ads
• AppLovin

These third-party providers may act as independent data controllers for information they collect.

5. Children's Privacy

Protecting children's privacy is important to us. We comply with the Children's Online Privacy Protection Act (COPPA), Apple's App Store Review Guidelines, and other applicable child privacy laws.

For games directed toward children or mixed audiences:

• We may use an age-screening mechanism where appropriate.
• We do not knowingly collect personal information from children without verifiable parental consent where required by law.
• Personalized advertising is disabled for users identified as children.
• We do not collect precise location information from children.
• We limit data collection to what is necessary to support the game's functionality and comply with Apple's Kids Category requirements where applicable.

If you believe your child has provided personal information without your consent, please contact us. We will promptly investigate and delete the information where required.

6. Data Retention

We retain information only for as long as necessary to:

• Provide and improve our services
• Resolve disputes
• Enforce our agreements
• Comply with legal obligations

When information is no longer required, it will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on your country or region, you may have rights regarding your personal information, including the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including countries where our service providers operate.

Where required by applicable law, we implement appropriate safeguards to protect your information during international transfers.

9. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or Apple's policies.

The updated version will be posted with a revised Effective Date. Continued use of our games after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us: